Insider Business Seminar Event Organizer
On February 29, 2024, Insider hosted a business seminar titled "Insider Uplift Event: The New Way of CX: Proven Strategies For Increasing Conversions in 2024," with Groovy serving as the event organizer. The seminar covered "The New Way of Messaging: Future Omnichannel," a session presented by Harris Naga Putra, Country Growth Director at Insider. Omnichannel is a business strategy widely adopted by companies operating across multiple channels—both offline and online—to deliver the best possible customer experience. It is utilized to understand consumer behavior and how brands make strategic choices.
For those unfamiliar with it, Insider is a platform that facilitates personalized cross-channel experiences, empowering enterprise marketers to unify customer data across various channels and systems, predict future behavior using AI, and tailor customer interactions. With the Insider platform, brands can deliver customized experiences across channels such as the web, mobile apps, web push notifications, email, SMS, and messaging apps like WhatsApp and Facebook Messenger. Insider recently achieved unicorn status and was recognized by NASDAQ as one of the few B2B SaaS unicorns globally to be founded and led by women. The company regularly hosts business seminars in collaboration with the event organizer Groovy to showcase its business and drive rapid expansion in Indonesia.
In addition to the topic presented by Mr. Harris Naga Putra, a panel discussion featured Joshua Tobing (E-commerce Leader at Decathlon Indonesia), Zen Foo (Country E-Commerce Manager [QCA] at IKEA Indonesia), and Seno Buwono (Head of Market Research at Home Credit Indonesia), who discussed data-driven insights regarding customer experience in 2024. The session concluded with a Q&A segment, offering a valuable opportunity to gain a deeper understanding of the relevant topics.
In this session, Insider provides clear, detailed information on the topic at hand and offers the audience an opportunity to ask questions directly to the participating experts or speakers. Insider strives to answer every question accurately while providing valuable insights and solutions for seminar participants. With its open and collaborative atmosphere, this Q&A session delivers significant added value to all attendees.
The final activity of the Insider Uplift Event business seminar is a networking session. Business networking is a crucial aspect of such seminars, as it gives participants the chance to expand their professional networks.
Here are several reasons why a networking session is important at a business seminar:
Building Relationships and Expanding Networks: Networking allows seminar participants to interact directly with one another, fostering relationships that can serve as the foundation for future professional business collaborations. Strong relationships can open doors to new opportunities, partners, or even potential clients.
Sharing Knowledge: In a networking setting, participants have the opportunity to share knowledge, experiences, and ideas with individuals from diverse backgrounds and professional experiences. This can provide fresh insights and valuable perspectives on running a business.
Increasing Visibility: Engaging in networking activities at a business seminar allows individuals to boost their visibility within a specific industry or community. This helps build a reputation and fosters greater confidence among business peers.
Thus, a networking session not only adds value to a business seminar but also serves as a vital platform for participants to build, develop, and strengthen their professional relationships.
